Zapier / Make order webhook stopped firing
Quick answer
When orders stop flowing to your CRM, spreadsheet, or fulfilment, the automation (Zapier/Make/n8n) has usually errored silently — a changed field from a store API update, an expired connection/token, or a hit task limit. Check the automation's task history for errors, reconnect the affected app, and turn the Zap/scenario back on.
Symptoms
- New orders don't appear in your CRM, sheet, or fulfilment tool
- The automation shows errored or paused tasks
- A field that used to map is now empty or rejected
Common causes
- Store/app API change altered the payload the automation expects
- An app connection or token expired and needs reauthorising
- Monthly task/operation limit hit, pausing the automation
- A required field went missing and the step now errors
How to check
- 1.Open the Zapier/Make task history and read the failed step
- 2.Check whether any connected app needs reauthorisation
- 3.Confirm you haven't hit your plan's task limit
How to fix it
1. Read the failed task
The automation's history shows the exact step and error — usually a changed field or expired auth.
2. Reconnect and remap
Reauthorise the affected app and fix any changed field mapping.
3. Turn it back on and test
Re-enable and push a real test order through to confirm the whole chain works.
4. Monitor the automation, not just the site
Liulum's Pro plan watches your Make/Zapier/n8n webhooks and tells you when one stops responding — so a broken sync doesn't pile up unfulfilled orders for days.
How Liulum helps
Liulum watches this path continuously and alerts you in plain English the moment it breaks — catching a silent failure in under a minute instead of hours from a customer complaint. Think of it as insurance for the checkout that makes you money.
Protect your storeFrequently asked questions
Why did my Zapier order sync stop working?
The Zap usually errored silently — a store API change altered a field, a connection expired, or you hit a task limit. The task history shows exactly which step failed and why.
How do I know a webhook automation broke before customers do?
Automations fail quietly; nothing on your storefront looks wrong. You need explicit automation monitoring that alerts when a webhook stops responding, rather than discovering piled-up unfulfilled orders later.
Does Liulum monitor Zapier and Make?
Yes — the Pro plan monitors your automation webhooks (Make, Zapier, n8n) and alerts you when one stops responding, so order-to-CRM and fulfilment syncs don't silently break.